Territory Manager (Ontario)

Description

The Territory Manager is responsible for sales development in their assigned territory through technical and commercial support to the client’s dealers, as well as direct sales representation to end-users or major OEM accounts. They support corporate market initiatives, promote the market approach, and act as an ambassador for the client’s brands.

Key Responsibilities

Dealer Support

• Supports dealer sales representatives by providing them with technical and sales training programs, field coaching, and technical and sales assistance.
• Identifies key accounts in their territory and leads their sales development with the dealer.
• Supports dealers in their representation and negotiation with their major accounts to establish three-way partnership agreements.
• Conducts periodic monitoring and evaluation of dealer sales representatives’ performance and provides feedback based on performance and, if necessary, implements necessary corrective measures.
• Ensures that dealers know and adhere to business procedures such as quoting, ordering, shipping, pricing, payment terms, and non-conformity claims, intervening in case of default.
• Supports dealers with technical and sales representation in promotional events they may organize such as local trade shows and seminars.
• Supports in managing non-compliance requests and implementing corrective measures.

Direct Sales

• Meets with potential customers, provides proper representation, and engages in activities related to the market approach such as site visits, training, presentations, performance evaluations, technical assistance, proposals, and agreements.

Corporate Support

• Assumes local promotion efforts through various means such as calls, seminars, and representations to trade associations.
• Acts as a sales representative at national trade shows if necessary (even outside their territory).
• Identifies targeted customers in their territory and gathers relevant information (contacts, decision-makers, company size, current use of competitive products, etc.).
• Gathers and provides data on competition within their territory (pricing, product profiles/samples, marketing materials).
• Performs other related tasks as required by their immediate supervisor.

Essential Skills

• Excellent knowledge of crushing and screening.
• Customer-oriented with strong interpersonal skills.
• Excellent communication and interpersonal skills.
• Good planning and organizational skills.
• Field experience and problem-solving abilities.
• Strong computer skills in business software (CRM experience is a plus).
• Must reside in the designated territory.
• Must be fluent in English.
• Availability for travel (75% of the time).
• Proficiency in Excel and office suite software.

Experience

• Minimum of 5-10 years in technical industrial sales.

Educational Requirements

• Bachelor’s degree in Business Administration or Mining Engineering preferred, but not required.