Summary:
The Outbound Account Manager will be responsible for managing all sales needs and the lifecycle of new high-revenue business accounts. Focus will be on identifying qualified opportunities, creating new opportunities, and growing revenue.
Responsibilities and Performance Expectations:
- You are an entrepreneur – You take charge of your own success by developing a business plan to target key accounts, focusing on activities that will generate a consistent pipeline, and being comfortable with multiple stakeholders.
- Excelling in engagement – You excel at engaging with leaders to discuss market conditions, business needs, and outcomes.
- Effective communication – Ability to effectively communicate with different buyer profiles.
- Key prospect identification – Research and identify key prospects involved in the decision-making process.
- Multithreading across all opportunities – Engage in multithreading across all opportunities.
- Engaging new STACK prospects – Engage new STACK prospects (across all platforms) through various means of communication.
- Generating NEW business opportunities – Generate NEW business opportunities and manage your own sales pipeline.
- Closing new deals – Close new deals to meet or exceed quota.
- You are a captivating presenter – You are comfortable in front of an audience and can easily navigate through software tools and presentation technologies while uncovering pain points and building a business case.
- Organizing business discovery meetings – Organize business discovery meetings with prospects to uncover pains and needs for STACK solutions.
- Proficiency in demonstrating STACK products – Be proficient in demonstrating and communicating all STACK products.
- Thriving with team support – You are a passionate player eager to work with like-minded, continuous improvement-focused individuals, sharing best practices and delivering an effortless customer experience.
- Responsible for documenting interactions – Responsible for documenting all interactions with prospects via Salesforce.
- Industry trend research – Research industry trends and continuously develop knowledge about our business sector (Construction | SaaS | Project Management).
- Recording and reviewing business interactions – Record and review business interactions (demonstrations, meetings, and calls).
- Collaborating with BDRs, solution consultants, and enablement teams – Collaborate with BDRs, solution consultants, and enablement teams.
- Learning new products and feature outcomes – Learn new products and feature outcomes.
Experience, Knowledge, and Characteristics Required:
Must have demonstrated experience, knowledge, and characteristics in the following areas:
- 3+ years in a SaaS role – 3+ years in a SaaS role (outbound or account management role with a sales quota).
- High attention to detail – High attention to detail.
- Challenger & MEDDIC experience – Challenger & MEDDIC experience preferred but not required.
- Ability and willingness to generate own meetings and pipeline – Ability and willingness to generate your own meetings and pipeline.
- Diligence and determination – Ability to thrive in a fast-paced environment.
- Sense of urgency – Take charge of your forecasts and generate results every month.
- Willingness to accept feedback – Willingness to accept feedback, learn, and adopt continuous improvement.
- Excellent communication skills – Excellent written and oral communication skills with exceptional phone, presentation, and interpersonal skills.
- Highly organized multitasker – Highly organized multitasker with strong time management skills.
- Managing business actions – Manage your business actions by interacting with multiple internal stakeholders, including demand generation, management, and support teams.