Production Planning Agent

Summary:

The Production Planning Agent is responsible for entering orders into the ERP system and providing support to various departments. The incumbent must prioritize customer orders and revise production schedules as needed. Furthermore, they will work with the entire team to develop and implement process improvements.

Main Responsibilities:

• Monitor production progress and make necessary schedule adjustments based on delays and priority orders;
• Optimally plan daily production activities based on priorities;
• Release production orders, then print production sheets and product and shipping identification labels;
• Close production orders in the system;
• Generate weekly reports for various departments;
• Analyze production data;
• Create production orders for inventory items as well as non-conformity reports (NCR);
• Perform P.O. receipt in the system;
• Collaborate with customer service, purchasing, and production departments on all planning aspects;
• Identify potential system issues that could prevent order invoicing;
• Act as an interim manager for the Control Tower as necessary;
• Other related tasks.

Essential Skills:

• Bilingualism (English and French, spoken and written);
• Good analytical skills and ease with numbers;
• Strong knowledge of ERP systems (Syteline a plus) and comfort with general computer software;
• Proactivity and initiative;
• Ability to define priorities effectively.

Requirements:

• High school diploma;
• 1 year of experience in a planning role or any combination of experience/education that may be equivalent.