Sales Application Specialist (Montréal)

Description :

A Sales Application Specialist / Technical Sales Representative is a technical representative specializing in solution sales. They are a sales team member whose role is to promote and sell the company’s products and services as defined in the company’s sales and marketing plan (e.g., developing complex applications/systems, conducting client visits, promoting to clients, participating in events, etc.).

Business Development / Representation – 70%

• Develop and maintain professional relationships with clients in the assigned territory (prospecting, phone/email solicitation, appointment scheduling, scheduled and unscheduled visits, sales history tracking).
• Collaborate with the engineering team to develop “systems/applications solutions”: this involves multiple steps in the chain, including client outreach, data collection, bid writing and presentation to clients, and participation in post-sales technical development.
• Increase sales through cross-selling strategies (primarily through the sale of complete systems).
• Promote the company’s products, services, and values while maintaining quality standards.
• Assist clients, identify their needs, and serve as the link between them and internal sales and/or technical departments (assess needs and expectations, collect relevant data).
• Prepare bids for small-scale projects.
• Submit project bids to clients (close the file, negotiate terms and conditions).
• Hand over orders to internal sales along with all relevant information.
• Monitor competitors’ activities and inform the sales manager.
• Identify inter-territory opportunities for the company’s benefit and inform the sales director.
• Attend specified industrial trade shows as directed.
• Track bid progress.

Technical Support – 20%

• Act as the liaison between the client and technical engineering departments.
• Provide proactive product recommendations.
• Instruct clients on product terminology, features, and benefits.
• Offer technical support (troubleshooting, diagnostics, data collection).
• Recommend alternative products based on cost, availability, and specifications (interchanges, product research, customer support).

Administrative Tasks – 10%

• Draft/enter bids via Contal/Word/Email.
• Prepare, establish, and present price agreements to select clients in collaboration with internal sales management and the sales director.
• Weekly submission of visit reports to the sales manager.
• Monthly submission of expense accounts to accounting.
• Prepare for and actively participate in sales meetings (e.g., visit planning).
• Convey customer satisfaction/dissatisfaction to the sales director.
• Effectively use available IT systems (Contal, Outlook, other client management software; e.g., Zoho CRM, Google Cloud).
• Maintain up-to-date information for all clients within the sales territory.
• Track bid progress.

Note: Order entry for client orders is handled by internal sales.

Educational Background:

• Technical Bachelor’s degree OR Technical Diploma in Electromechanics OR equivalent experience.

Years of Relevant Experience:

• 15 years or more.

Other Knowledge/Requirements:

• Strong knowledge in electromechanics and servo positioning.
• Good knowledge in hydraulics (servo positioning).
• A deficiency in either of the above points can be compensated by excellent knowledge of one of the requirements.
• Motivated and capable of learning new technologies.
• Proficiency in Microsoft Office.
• Possession of a valid passport and driver’s license.
• Knowledge of the immediate region within the sales territory.

Spoken/Written Languages:

• Very good knowledge of French and mastery of English.

Personal Qualities and Skills:

• Autonomy.
• Technical competence.
• Initiative.
• Flexibility.
• Self-taught.
• Discretion.
• Self-confidence.
• Collaboration/cooperation.
• Professional ethics.
• Written and verbal communication skills.